Terms and Conditions

1. Acceptance of Terms

By using FLYTS, you agree to these Terms and Conditions and the Privacy Policy. If you do not agree, do not use the app or services.

2. Definitions

• Car Owner: User listing a vehicle
• Renter/Guest: User renting a vehicle
• Booking: Reservation of a vehicle
• Trip: Duration vehicle is rented

3. Eligibility

• Must be ≥18 years old
• Valid driver's license
• Legally authorized to enter contracts
• Comply with Kenyan law

4. Account Registration

• Provide accurate info
• Maintain account confidentiality
• Notify of unauthorized access

5. Vehicle & Car Owner Responsibilities

• Vehicles must be insured & roadworthy per Kenyan law
• Accurate info & photos
• Be available for communication
• Comply with listing & booking obligations

6. Renter Responsibilities

• Provide accurate personal & payment info
• Drive legally & safely
• Follow car owner instructions & app rules
• Return vehicle in same condition

7. Bookings & Payments

• Processed via Paystack
• Refunds subject to car owner policies & local laws
• Service fees clearly disclosed

8. Insurance & Liability

• FLYTS is not an insurer
• Car owners must maintain insurance as required by Kenyan law
• Users liable for damages, violations, and misuse

9. Dispute Resolution

• Governed by laws of Kenya
• Mediation via FLYTS first, then Kenyan courts if unresolved
• Users waive class action participation

10. Intellectual Property

• All content is FLYTS property
• Users retain ownership of personal content but grant FLYTS license to use

11. Termination

• By user: Delete account anytime
• By FLYTS: Violations, fraud, or illegal activities

12. Modifications

• Changes notified via app/email
• Continued use implies acceptance

13. Contact

Email: support@cartlyf.com
Phone: +256 704361827
Address: Kitale, Kenya